Warranty Policy
At 1STDIBSFOOTS, we stand behind the quality and craftsmanship of our products.
What is Covered? We offer a 30-Day Limited Warranty on all our items against manufacturing defects. If you receive a product with a flaw in the material, stitching, or hardware, we will replace it or issue a refund.
What is Not Covered? Our warranty does not cover damages resulting from:
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Normal wear and tear over time.
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Misuse, accidents, or improper care (e.g., washing items against care instructions).
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Modifications or alterations made to the product.
How to Make a Claim If you believe your item has a manufacturing defect, please contact us within 30 days of delivery. Email us at support@1stdibsfoots.shop with:
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Your order number.
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A clear description of the defect.
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Photos or a short video showing the issue.
Our team will review your claim and get back to you with a resolution within 2-3 business days.